FAQ

How is your wallpaper priced?

Our wallpaper is priced by the square foot and each print we create is tailor-made to fit the unique architectural demands of a space. Please contact us for pricing. 

How can I receive a quote?

All quote requests must come with dimensioned elevations, outlining the spaces to be covered (ideally a CAD elevation in a PDF form, but a neat hand-sketched elevation will do). This ensures we have a clear understanding of the space in order to quote only the amount of wall covering required. 

What is your wallpaper made from?

Most of our designs are printed on a Type II substrate, which is scuff-resistant, and tolerates moisture and heat (Fire Rated A–ASTM E84). Some designs are printed on PVC-free eco-friendly material made up of 31% post-consumer recycled content. Along with this, our printing process is completely VOC-free, meaning there are no chemical solvents in the inks we use. For more information, a downloadable tear sheet is available on each collection colorway page. 

What’s the lead time?

From order initiation and payment, our standard lead time is 6 to 8 weeks. A rush delivery of 4 weeks is available for a 30% upcharge. 

Is there an order minimum?

There is no order minimum as all our material is custom printed for each job.

Can I customize my order?

Yes, we can customize the color of any design. Each customized order will require a production proof to be approved which will be used for color and scale control before the full order can be processed. We charge a flat fee for customization of a pattern, which includes up to two production proofs. Customization typically adds 4 to 6 weeks to our standard lead time.

What forms of payment do you accept?

We accept payment by credit card or check. For trade account orders, we ask that payments be made by check. Payments sent from a credit card incur a 4% processing fee which is added to the payment total.

How quickly will my order ship?

All domestic orders will arrive within 2-5 business day after printing and ship via UPS from Los Angeles, CA (91406). Please include your mailing address in your initial quote request. All orders require a physical mailing address and cannot be shipped to a PO Box. Once your order is packaged and shipped we will send you UPS tracking.

Do you accept returns?

With the exception of damage items, due to the bespoke nature of our product, all sales are final and no returns are accepted. All orders can be cancelled within 24 hours of order confirmation. Once this grace period has expired, an order cannot be canceled. Samples ordered online are final sale.

What is your sample size?

Individual samples are 8”x11”. For a larger, 30”x30” samples or catalog of our full collection , please contact us.